US Area Immigration Services (“we,” “us,” or “our”) operates the website www.usareaimmigrationservices.com and provides the professional services described there. Depending on the services you request, we may collect and process the categories of information explained in this Privacy Policy. This Policy describes what we collect, how we use and share it, how long we keep it, and the rights and choices you have. By using our website or our services, you agree to the practices described below.
1. Information We Collect
The information we collect depends on the services you request and how you interact with us. Not all of the following applies to every person. We may collect:
Identifiers and contact details
- Name, mailing address, email address, phone number, and similar contact information.
- Account or file reference numbers we assign to your matter.
Professional, employment, and immigration information
- Employment history, job title, employer details, and related professional information.
- Immigration and visa information, such as nationality, country of birth, immigration or citizenship status, visa category, petition or case details, and prior filings.
Education and credential information
- Academic records, transcripts, diplomas, degrees, certifications, and other documents submitted for credential evaluation, translation, training, or related services.
Financial and tax information
- Billing details, payment information, and, where required to provide accounting, tax, or related services, financial and tax records.
Government identifiers and sensitive information
- Government-issued identifiers such as passport number, Alien Registration Number, Social Security Number or Taxpayer Identification Number, and copies of government documents, where necessary for the services you request.
- We treat this information as sensitive and use it only to provide and support the services you have asked us to perform, to comply with law, and as otherwise described in this Policy.
Information about other people
- If you provide information about family members, dependents, beneficiaries, employees, or other individuals in connection with a service, you confirm you are authorized to share it with us for that purpose.
Communications
- The contents of inquiries, consultation requests, emails, text messages, and other correspondence you exchange with us.
Automatically collected technical information
- IP address, device and browser type, pages viewed, and similar usage data collected through cookies and similar technologies when you visit our website.
Information from third parties
- Information from people you authorize (such as an employer, sponsor, or family member) and from public or institutional sources where relevant to the services you request.
2. How We Collect Information
We collect information directly from you (for example, when you request a consultation, submit a form, or send documents), automatically through your use of our website, and from third parties you authorize or who are involved in your matter.
3. How We Use Your Information
- To respond to your inquiries and provide consultations.
- To provide, manage, and deliver the services you request and to communicate with you about them.
- To send email communications, including service messages about your inquiry or matter and, where applicable, promotional or marketing emails about our services, which you can opt out of at any time.
- To prepare, submit, and manage applications, filings, evaluations, returns, or other deliverables on your behalf and with your authorization.
- To process payments and maintain billing records.
- To operate, secure, and improve our website and services.
- To comply with legal, regulatory, and professional obligations and to establish, exercise, or defend legal claims.
4. Text Messaging (SMS)
If you provide your mobile number or text us, you may receive SMS text messages from US Area Immigration Services. Our messages are conversational and sent on a one-to-one basis by our staff — for example, replying to a question, confirming a consultation you booked, or sending information such as our email address or office address at your request. We do not send automated, bulk, or promotional marketing text messages through this program.
- Consent: By giving us your mobile number or by texting us, you consent to receive text messages from us related to your inquiry or matter. Consent is not a condition of purchasing any service.
- Message frequency: Message frequency varies based on your conversation with us.
- Cost: Message and data rates may apply, depending on your mobile carrier and plan.
- Opt out: You can opt out at any time by replying STOP to any message. You may also opt out through any other reasonable method, such as telling us by phone or email.
- Help: Reply HELP for assistance, or contact us using the details below.
Mobile information and consent are never shared for marketing.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Email Communications
If you provide your email address or contact us by email, we may send you emails. These include service or transactional emails about your inquiry or matter, and, where applicable, promotional or marketing emails about our services.
- Unsubscribe: Every promotional email includes an unsubscribe link. You can opt out of marketing emails at any time using that link or by contacting us with the details below. We honor opt-out requests promptly, and in any event within 10 business days.
- Service emails: Even if you opt out of marketing emails, we may still send non-promotional messages necessary to provide a service you requested, such as confirming a consultation or responding to your inquiry.
- Sender and address: Our marketing emails identify US Area Immigration Services as the sender and include our valid physical postal address, consistent with applicable email laws, including the U.S. CAN-SPAM Act.
- No third-party marketing: We do not sell your email address or share it with third parties for their own marketing.
6. Cookies & Tracking
Our website uses cookies and similar technologies to operate the site, remember preferences, and understand how the site is used. You can control cookies through your browser settings; disabling some cookies may affect how the site functions.
7. How We Share Information
We do not sell your personal information. We share information only as follows:
- Service providers: with vendors and subprocessors who perform services on our behalf — such as hosting, payment processing, communications, document handling, and customer support — and who are bound to protect your information and use it only for those purposes.
- To deliver your services: with government agencies, courts, educational institutions, professional reviewers, sponsors, or other parties where necessary to provide the services you have requested, and at your direction or with your authorization.
- Professional and legal advisors: with attorneys, accountants, or other advisors as needed in connection with your matter.
- Within our group: with our affiliated entities and service-delivery teams that support the operation of our services, subject to this Policy.
- Legal and compliance: when required by law, regulation, subpoena, or legal process, or to protect the rights, property, or safety of US Area Immigration Services, our clients, or others.
- Business transfers: in connection with a merger, acquisition, financing, or sale of assets, subject to this Policy.
8. International Data Transfers
We are headquartered in the United States, and our group operates service-delivery teams in other countries, including India. Your information may be transferred to, stored in, or processed in the United States, India, or other countries where we or our service providers operate. These countries may have data-protection laws that differ from those in your jurisdiction. Where required, we take steps to provide appropriate safeguards for such transfers.
9. Data Retention
We retain personal information for as long as needed to provide our services, maintain records of the work performed, comply with legal, tax, and regulatory obligations, resolve disputes, and enforce our agreements. Retention periods vary by the type of information and the service involved.
10. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information against unauthorized access, use, or disclosure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
11. Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information, including the right to request access to it, to correct it, to request its deletion, and to opt out of certain uses. You can opt out of marketing emails at any time using the unsubscribe link in any such email, and opt out of text messages by replying STOP. We do not sell personal information or share it for cross-context behavioral advertising.
California residents
If you are a California resident, you may request that we disclose the categories and specific pieces of personal information we have collected about you, request deletion or correction of your personal information, and exercise these rights without unlawful discrimination in the services or prices we offer. We collect certain “sensitive personal information” (such as government identifiers) only to provide the services you request and as otherwise permitted by law.
How to exercise your rights
To make a request, contact us using the details below. We will verify your request as required by law before responding, and you may use an authorized agent where permitted. We will respond within the timeframes required by applicable law.
12. Children's Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. Where we provide services that involve information about a minor (for example, a dependent in an immigration or education matter), that information is provided and managed by a parent, guardian, or authorized adult. If you believe a child has provided us information directly, please contact us so we can delete it.
13. Third-Party Links
Our website may link to third-party websites or services that we do not control. This Policy does not apply to those third parties, and we encourage you to review their privacy practices.
14. Changes to This Policy
We may update this Privacy Policy from time to time. The “Effective date” above reflects the most recent revision. Continued use of our website or services after changes take effect constitutes acceptance of the updated Policy.
If you have questions about this Privacy Policy or wish to exercise a privacy right, contact us at:
- US Area Immigration Services
- 39159 Paseo Padre Pkwy, Ste 115, Fremont, CA 94538, USA
- Email
- info@usareaimmigrationservices.com
- Phone
- +91-90567-07899